Returns & Exchanges

Due to the perishable nature of our products, we strive to ensure every order arrives in perfect condition; however, we offer resolutions for items that are damaged or incorrect. Please note that we cannot accept returns on food items once they have been dispatched from our kitchens.

1

Inspect Your Order

Upon arrival, please check your items immediately for any signs of transit damage or discrepancies from your order confirmation.

2

Contact Customer Service

If there is an issue, email our team within 24 hours of delivery including your order number and clear photographs of the product and packaging.

3

Evaluation

Our quality control team will review your claim to determine if a replacement, store credit, or refund is the appropriate course of action.

4

Resolution

Once approved, we will process your refund to the original payment method or dispatch a fresh replacement shipment within 3-5 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing